Sterling Tv Not Working (2024)

FAQs

Why is my TV not picking up all channels? ›

If you are experiencing picture break up or missing channels, your problem might be a reception problem and not due to interference. Therefore, you may just need to manually re-tune your television, this can often solve a number of common problems.

If you connect the maximum number of devices to your system, or you have too many devices trying to do something at once, this can slow down your network. Then you'll get buffering problems on what you're watching. A simple solution is to turn off some of the devices while you're watching TV or a movie.

Common causes are faulty antenna cabling and connections, bad atmospheric conditions, or electrical appliances operating in the area. The most common solution is to retune the TV, but if that doesn't help you will need to call an antenna technician.

Loose cables, incorrectly tuned televisions or set-top boxes and faulty aerials are the most common reasons for reception problems.

There are many reasons why you could be having trouble receiving a certain TV channel. The signal could be affected by different types of interference including but not limited to, communications signals, LTE/Cellular, Microwave feeds, weather conditions, physical obstructions or reflections etc.

Appliances with electrical motors, including ceiling fans, and high-power objects like refrigerators and hair dryers have been known to cause signal interference. Keep your antenna as far from these devices as possible and also try to keep your coaxial cable from running to close to power cables.

Having fast internet but slow streaming usually means your device is fighting for bandwidth with other connected devices. Videos buffering with fast internet is indicative of bigger issues. In order to improve your speeds, you'll have to find out what is eating up all your bandwidth.

A TV's cache stores short-term information on your TV, in a manner similar to what your phone does. When it is full, it can cause your TV to become extremely slow, and cause its image to freeze. If you find your TV glitching frequently, consider clearing the cached data on it.

This is an indicator of a poor signal. Pixelation can be caused by weather conditions (thunderstorms), interference from nearby appliances or signal interference from other devices.

How do I check my TV signal strength? ›

To confirm the weak signal, you can check your configuration settings and at the signal strength information panel. You can also get a signal message on the screen. In some TVs, the signal strength is shown in percentages. A lower percentage typically implies a weak signal.

Simple tips to help you improve your TV reception

Use signal boosters or amplifiers if necessary, but avoid over-amplification, as it can cause signal distortion. Keep cables and connections in good condition, replacing any damaged components. Clear obstructions that might be blocking the signal path.

If you get a sudden change to TV reception quality (like pixilation on all channels or no reception), it could be signal overload from a mobile phone tower, especially if you are within 1 km of a phone tower and have a signal amplifier. Suggested fix: Get a local antenna installer.

Restart your smart TV and Wi-Fi router

A restart will refresh the settings on your smart TV without erasing any of your data. Just unplug your smart TV, wait 30 seconds, then plug it back in. To restart your Wi-Fi router, unplug it, wait 30 seconds, then plug it back in to see if it solves your Wi-Fi issues. .

This is often a result of either the TV box being powered off, not being properly connected to the TV, or the TV being set to the wrong input. In some cases, if you are not receiving a signal on your TV, it could be a result of a service outage.

If your antenna isn't picking up local channels, try moving the external antenna (if you have one). If you don't have an external antenna, try moving your internal antenna to get over or around things that are blocking the signal.

Troubles with your TV could be because of reception issues or interference. If you have a sudden reception issue with one TV station , call or visit the website of the TV station to find out if they have planned maintenance, faults or outages that could affect your location.