The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 619 |
| Houston, TX | 362 |
| Philadelphia, PA | 238 |
| Washington, D.C., DC | 234 |
| Seattle, WA | 232 |
| Atlanta, GA | 204 |
| Denver, CO | 198 |
| San Francisco, CA | 141 |
| Sacramento, CA | 141 |
| Miami, FL | 138 |
| Orlando, FL | 131 |
| Indianapolis, IN | 130 |
| Detroit, MI | 120 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 105 |
| Brooklyn, NY | 93 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 87 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 70 |
| Baltimore, MD | 70 |
| New York City, NY | 68 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
.michael.🌻🤞🏾 (@Honey_Bew_Child) reported Xfinity been down all day and I barely get signal where I’m at 😭 cable out too 😖
- Kirsten M Pettaway (@Turtlelove56) reported
@OMG_ITS_FatFat Nick-43Disney Channel-44Cartoon Network-45Virginia Comcast/Xfinity
- daysha springer (@SpringerDaysha) reported
@Xfinity wtf.... how are people supposed to work from home and your service keeps going out. I haven't had service all day first it was supposed to be back on at 9:40am now 1:40am tomorrow
- Carolynn☮️♥️🇺🇸🏳️🌈🏳️⚧️🏁🏈 (@CarolynnFink88) reported
@Xfinity Don’t do it, service constantly goes out and there is NO ONE TO HELP
- Plague is LIVE (@PlagueJesterSky) reported
Sorry about that y'all, @comcast is having a major outage and says it'll be fixed within the hour, not just internet is affected, I'll start back up when it comes back on.
- Chase Baker (@BakethsnakeYT) reported
@Nascarpixtures Seeing Allmendinger win the xfinity race at the Roval in person last year. Started yelling like a maniac when he came out of the final chicane. The fact that he managed to get the lead on the second to last restart while having issues with the car made it so much better.
- funny wine girl Jeannine (@laughinglu) reported
@comcast @Xfinity You’re Goliath. All us Davids have no recourse. But what are we small biz/solopreneurs supposed to do when your service is out? Second time in days for an outage in Scranton’s 18508. There better be credits coming our way, but that’s still not enough. Do better!
- Patsfor5forBrady (@gronk_brady) reported
@WMUR9 any news on this Comcast outage??? Horrible @xfinity
- Aaron DeMers (@l1c4AJD) reported
Oh my God, I got this stupid Xfinity cable, and just realized it didn’t record my @UANextFootball freaking recorded, @PTI & damn @SportsCenter got switched to ESPN2. I’m pissed. I was busy all day yesterday couldn’t watch. Damn, I’m mad any highlights send them to me please #L1C4
- Inemity (@Inemity) reported
Xfinity is so ******* expensive and they do nothing to help you out. Their digital adapter boxes used to be $2.50, and the normal boxes were like $7. Now they're both $10, even though the adapter doesn't do the same as the normal ones. @XfinitySupport you stink.
- incredible “Incredible26069” (@incredible26069) reported
@WMUR9 cover comcast outage in Manchester!!!!
- ☆Redd Velvet (@LaToyaSexyJ) reported
Comcast b kissing me off so bad! They want they payment but mf **** go in & out whenever it feel like it
- Carolynn☮️♥️🇺🇸🏳️🌈🏳️⚧️🏁🏈 (@CarolynnFink88) reported
@Xfinity Don’t do it,service constantly goes down, can’t text can’t call,there is ZERO HELP, the answer is always the same reboot your phone, that’s if you even get to speak to someone, they’re clueless and useless!
- Gaby Alé (@season_of_gaby) reported
@mitchbwriting @Xfinity Ugh. I feel you there. I know it's not customer service's fault, but I wish xfinity had more reliable back up systems in place
- Mitchlyn B. Roberts (@mitchbwriting) reported
@season_of_gaby @Xfinity Yeah. I'm dealing with an outage today too. I work remote as well, so it's super annoying
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